Due to nationwide supply chain issues, the requirement of Customer Installation Standards manual, section 9.1.2.1, line 14: “All Underground Connected meter sockets and power panels shall be side-wired” will be relaxed for projects with a lead time less than 15 weeks or in the event of emergency replacement until December 31,2025. UL-rated meter bases that are designated by the manufacturer as designed for OH AND UG will temporarily be allowed for UG service.  All other requirements of section 9.1.2.1 will be required.  This temporary change will expire on December 31, 2025.  The availability of side-wired meter bases will be reviewed again in December.

Builder services and standards

Builders can use the form below to have electric service turned on for new residential construction:

Builders service request

Owners service request

Standards information:

2018 Customer Installation Standards Manual

To register to receive email notifications of future changes to this standard, click here.

Power quality standards for electric service

Customer installation standards drawings

OVERHEAD

Overhead temporary

Typical permanent overhead (under roof line)

Typical permanent overhead (above roof line)

Overhead central service pole

UNDERGROUND

Underground temporary

Underground service at house or building

Elevating a building or home

Overhead service

Underground service

Service to permanent pole location (serves mobile homes and some buildings)

Overhead

Underground

Mobile home park (5 or more contingent lots, same owner)

Meters

Residential/Small non-residential

120 volt (two wire)

Overhead self contained

Underground self contained

277/480 volt service on pole (overhead)

277/480 volt service (from underground source)

Commercial multiple meters (shopping centers, apartments, etc.)

Overhead multimeter

Underground multimeter

277/480 3 phase

Large industrial current instrument transformer rated meters

Overhead CT installation

Underground CT installation

Miscellaneous

Transformer clearances

Questions or concerns? Call 1-800-ENTERGY.

These are Adobe Acrobat files. If you can’t open them, please go to the Adobe site to get the Acrobat Reader.

Download the free Entergy app on the App Store. Download the free Entergy app on Google Play.

myEntergy account

Additional links

Stay connected

© 2025 Entergy Corporation. All rights reserved.