Louisiana residential customers

Manage my account

  • Pay, view or analyze my bill
  • Update my account information
  • Check a work order or permit status
  • Make payment arrangements
  • Go PaperFREE
  • Sign up for Level Billing or Pick-A-Date
  • Select email reminders

New customer, or moving?

Start, stop or move service for residential and small business customers.

Register your mobile device

  • Get power outage alerts and restoration updates
  • Report a power outage
  • See your balance and due date
  • Receive a quick, last-minute payment extension, if you are eligible
  • Check work order or permit status

Electrical safety

  • Power line safety
  • Call before you dig
  • Storm safety

Report an electric emergency, a wire down or a power outage

Please do not use email to report emergencies or outages.

Electric emergency

1-800-968-8243 (1-800-9OUTAGE)

Power outage

1-800-968-8243 (1-800-9OUTAGE)

Other questions

Download the free Entergy app on the App Store. Download the free Entergy app on Google Play.

myEntergy account

Additional links

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