Contact us
We’re here to help you with your Entergy service, your account or general questions.
Report an emergency
Available 24/7
To report an emergency like a downed power line, smoke or fire, or a gas leak, call 1-800-9OUTAGE (1-800-968-8243).
Report an outage or get status
Available 24/7
- Report an outage online
- Text OUT to 36778. Sign up for Outage Texting
- Download the free Entergy mobile app on the App Store or Google Play
- Call 1-800-9OUTAGE (1-800-968-8243)
Contact us
Monday to Friday, 7 a.m. to 7 p.m.
Excluding holidays.
- Contact us online and we will respond by email
- Call 1-800-ENTERGY (1-800-368-3749)
Payments and billing
Pay my bill >
I need help paying my bill >
Billing options >
View my bill online >
myEntergy account
Reset my password >
Get the mobile app >
View the outage maps >
Frequently asked questions
Get help with commonly asked requests by selecting the questions below:
How can I pay my Entergy bill?
My password doesn’t work. What do I do now?
As a first step, please try our “I need help signing in” link to attempt to reset your account. If you are still unable to log in or do not receive the reset email, contact Customer Service at 1-800-219-8592, Monday through Friday, 9 a.m. to 5 p.m. ET.
I’m new to Entergy. Where should I start?
Entergy is an energy service provider to 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. Learn more about Entergy.
Are you a new customer? Welcome! Sign up for energy service at myEntergy.com.
Is Entergy hiring? How do I submit my resume for a job opening?
All information about Entergy’s job openings is posted on our online careers website. The only way to submit resumes to Entergy is through this job application portal. Learn more about careers at Entergy.
I have a question that’s not addressed here. Who can I reach out to?
If you have additional questions about Entergy, please contact the appropriate team below: