Customer Service

To report electric emergencies or power outages do not use e-mail.

Emergencies: 1-800-368-3749 (1-800-ENTERGY)
Power outages: 1-800-968-8243 (1-800-9OUTAGE)

For inquiries about your bill or other questions or comments, please click here to contact us.

Use our Online Forms page to:

Sign up for "My Account Online" for online access to view your bill, pay your bill, check billing and payment history, sign up for automatic monthly payments, pick bill delivery options, or update account information.
Turn on or transfer service for a house.
Turn on or transfer service for an apartment (for apartment managers' use only).
Turn off service.
Change billing address.
Enroll in "Automatic Bank Draft."
Enroll in "Pick A Date."
Report street lights out.
Make a monetary pledge to help low-income elderly or disabled families

This Web site is provided by Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. for their customers. Your particular service location will determine which company serves you.

The Entergy name and logo are registered service marks
of Entergy Corporation and may not be used without the
express, written consent of Entergy Corporation.